Peacock TV Customer Service Phone Number - Get Help & Support
We are here to help you with streaming, billing, and technical issues - 24/7.
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One app for NBC, Bravo, and live sports
Peacock is NBCUniversal's streaming service, launched in 2020 and owned by Comcast. It brings together current NBC and Bravo programming, a deep library of Universal Pictures and classic titles.
Big Ten football and basketball, MLB, WNBA, and Olympic Games coverage alongside next-day access to new NBC episodes.
Live Sports Coverage
Sunday Night Football, Premier League, Big Ten, MLB, WNBA, and Olympic events, streamed as they happen.
Peacock Originals
Exclusive series and films you won't find on other platforms, including The Traitors and Love Island USA.
Next-Day NBC Episodes
New episodes of current NBC shows are typically available to stream the day after they broadcast.
Three Plan Tiers
Select, Premium, and ad-free Premium Plus, so pricing scales with how much of the catalog you want.
Services
What you actually get inside the app
Live Sports Coverage
Sunday Night Football, Premier League, Big Ten football and basketball, MLB, WNBA, golf, and Olympic events streamed live as they happen.
Peacock Originals
Exclusive series, reality shows, and films you won't find on other platforms — including The Traitors, Love Island USA, and Ted.
Movies & New Releases
Universal Pictures, Illumination, and Focus Features titles, often available to stream not long after they leave theaters.
News & Live Channels
A channel-guide experience with NBC News NOW, TODAY All Day, Dateline, and rolling coverage alongside current NBC and Bravo shows.
Kids & Family Hub
A dedicated library of family-friendly movies and shows, with parental controls to manage what younger viewers can access.
Account & Plan Management
Switch between Select, Premium, and Premium Plus, update billing, and manage devices directly from your account settings.
How to contact Peacock support
Peacock handles support entirely through live chat and its help center. Search results, ads, or "support" pages listing a direct phone number to call are almost always unaffiliated third parties some are scams designed to charge for fake help or gain remote access to your device.
Help Center
Self-serve articles covering account access, billing, streaming quality, and device setup.
Visit Help Center →Live Chat
Sign in and start a chat with a support agent for account, billing, or technical issues.
Start a Chat →Contact Form
Submit a written request describing your issue if chat isn't available or your problem is more detailed.
Open Contact Form →Social Media
Peacock's verified accounts respond to general questions — never send account or payment details over social media.
See Official Channels →Fastest way to reach a real person
- Go to peacocktv.com/help directly — don't click a support link from an email, text, or ad.
- Sign in to your account so the support tools can pull up your subscription details.
- Search your issue first in the help articles — most login, billing, and streaming problems are covered there.
- Open live chat if the articles don't resolve it, and describe the issue with any error messages you're seeing.
- Use the contact form instead if chat is unavailable or your issue needs a longer explanation.
Frequently Asked Questions
1. How do I contact Peacock TV customer service?
Learn about the available Peacock support options, including the Help Center, live-agent assistance, and other customer service channels.
2. How do I reset my Peacock TV password?
Peacock provides a password-reset option through the sign-in page using the email address associated with your account.
3. Why can't I sign in to my Peacock TV account?
Check that you're using the correct registered email and password. If you've forgotten your password or email, Peacock provides account-recovery options.
4. How do I change my Peacock TV subscription or payment details?
You can manage your plan, payment method, billing information, and other account settings through your Peacock account.
5. Why is Peacock TV buffering or not playing videos?
Peacock's Help Center provides troubleshooting guidance for slow loading, buffering, black screens, error messages, and other playback problems.